Privacy Policy

This Privacy Policy explains how apartminspect.sbs ("we", "us", or "our") collects, uses, stores, and shares personal information when you contact us or submit an inquiry/lead request. This policy is intended for users in Canada and includes a section describing California privacy rights.

Last updated:

1) Who we are

Business name: apartminspect.sbs, Ltd. ("apartminspect.sbs").

Address: 2100 Webster St, Suite 450, San Francisco, CA 94115, United States.

Email: [email protected]

Phone: +1 (780) 469-6248

2) Personal information we collect

Depending on how you interact with our site (including when you submit a lead/inspection request form), we may collect:

  • Contact details: name, email address, and phone number.
  • Inquiry details: information you provide in your message (for example, property/inspection-related details).
  • Account and communications: content of communications with us and related support information.
  • Usage and device data: approximate location (e.g., country/region), pages viewed, referral source, device type, and interaction/usage information.
  • Online identifiers: IP address and other identifiers used for security and analytics.

We do not knowingly collect personal information from children.

3) How we use personal information

We use personal information to:

  • Respond to inquiries and provide services or quotations related to your request.
  • Contact you about your request and follow up to schedule/coordinate.
  • Operate, secure, and maintain our site and systems.
  • Understand usage and improve our content and user experience.
  • Comply with legal and regulatory requirements.

4) Consent and transparency (Canada/BC privacy law)

If you provide information through a lead form, we will collect and use your personal information for purposes consistent with your request (including to respond and follow up). For online tracking technologies (such as cookies and analytics tools), we provide transparency and obtain meaningful consent where required.

Legal basis and references (as required): Personal Information Protection Act (British Columbia), S.B.C. 2003, c. 63 (PIPA), Part 3 — Consent, Personal Information Protection and Electronic Documents Act (Canada), S.C. 2000, c. 5 (PIPEDA), consent requirements for collection/use/disclosure.

Where applicable, you may withdraw consent by contacting us using the details in Section 10. If you withdraw consent, we may not be able to provide certain services or respond to your request.

5) Cookies and similar technologies

We may use cookies or similar technologies to help the site function, understand how it is used, and improve performance. Some technologies may be analytics/measurement tools. Where required, we will seek consent and provide information about the purposes for which cookies/trackers are used.

6) How we share personal information

We may share personal information:

  • With service providers that help us operate the website, host systems, or support communications (they are contractually required to protect personal information).
  • When you request or authorize a service-related handoff.
  • To comply with legal obligations, respond to lawful requests, or protect rights and safety.

We do not sell personal information.

7) Retention

We retain personal information only as long as necessary for the purposes described in this policy, including to provide requested services, maintain business records, and meet legal/regulatory obligations. Retention periods vary by record type and purpose.

8) Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure; however, we work to reduce risk.

9) California privacy rights

If you are a California resident, you may have rights relating to your personal information under the California Consumer Privacy Act (CCPA) as amended by the CPRA, including the right to request access, deletion, and correction (as applicable), and the right to opt out of certain disclosures/sales/sharing. We do not sell personal information. We may still disclose information for service-provider and business purposes permitted by law.

To exercise rights, contact us using the details in Section 10. We may need to verify your identity before fulfilling requests.

10) How to contact us

To ask questions, withdraw consent, or make a privacy request: